好的和坏的客户
我从人人天天都要跟客户说在中国不同年龄和背景的。这并不总是一个愉快的经历。我见过，是非常容易沟通的客户。他们明白自己的角色和信任你。一位顾客说我是她在美国的第一个朋友。她告诉我，她做饭很好的中国菜，想邀请我去她的公寓。这实际上让我很快乐，因为我觉得自己的认可和尊重。然而，大多数情况下，客户是“粗鲁”。人们可能会认为他们祈祷，这样你就应该在任何时间各种方式为他们服务。例如，上周，一个客户发短信给我在凌晨3点的时候我正在睡觉。 As a result, I did not reply him in time. That made the customer very mad and talked very rudely to me. Yes, you will meet very different people every day. You can not choose. For me, I think the right way to face them is to talk professionally and calmly and behave responsibly and fairly.